Privacy Policy
Last updated: 28 September 2026
James Leversha Personalised Entertainment, also referred to as JLPE, respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit www.jlpe.com.au, enquire about our services, request a quote, make a booking, communicate with us or otherwise interact with JLPE.
1. About JLPE
James Leversha Personalised Entertainment provides entertainment and event services including Wedding DJ and MC services, corporate entertainment, party and event DJ services, audio visual services and other event related services.
For the purposes of this Privacy Policy, references to JLPE, we, our or us mean James Leversha Personalised Entertainment.
2. Information We May Collect
We may collect personal information that you provide directly to us when you make an enquiry, request a quote, book our services or contact us.
This may include:
- Your name
- Email address
- Telephone or mobile number
- Event date
- Event type
- Venue or event location
- Information about your wedding, function or event
- Music preferences or entertainment requirements
- Billing or business information
- Communication history with JLPE
- Any other information you voluntarily provide through our website, email, telephone, text message or booking process
Where necessary to provide our services, we may also collect information relating to other people involved in your event, such as your partner, venue contact, event coordinator or other suppliers.
Please only provide information about another person where you are authorised to do so.
3. Website and Technical Information
When you visit our website, certain information may be collected automatically.
This may include:
- Your IP address
- Browser type
- Device type
- Operating system
- Pages you visit
- Time spent on the website
- Referring website or search engine
- General geographic information
- Website interactions and conversion activity
We may use this information to understand how people use our website, improve website performance, measure advertising effectiveness and improve our services.
4. How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Prepare quotes
- Confirm availability
- Manage bookings
- Provide DJ, MC and event entertainment services
- Communicate with you before, during and after an event
- Coordinate with venues or relevant event suppliers
- Process invoices and payments
- Maintain business and accounting records
- Provide customer support
- Improve our website and services
- Measure website and advertising performance
- Send relevant information about your booking
- Follow up on an enquiry
- Send marketing communications where permitted by law
- Meet legal, regulatory, taxation or insurance requirements
- Protect our website, systems, business and customers from fraud, misuse or security threats
We will not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by law.
5. Enquiries and Booking Information
When you submit an enquiry through our website, we may use the information provided to contact you regarding your event.
This may include communicating with you by:
- Telephone
- SMS or text message
- Online booking or customer management systems
Information provided during the enquiry and booking process may be retained as part of our business records.
6. Payments
Where online or electronic payment facilities are provided, payments may be processed through a third party payment provider.
JLPE does not necessarily receive or permanently store your complete credit or debit card details.
Payment providers may collect information required to process your transaction in accordance with their own privacy policies and security requirements.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites operate and provide information about how visitors use them.
We may use cookies for purposes including:
- Website functionality
- Security
- Remembering website preferences
- Website analytics
- Measuring enquiries and conversions
- Advertising measurement
- Remarketing or advertising audiences
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website functions operate.
8. Analytics and Advertising
JLPE may use website analytics, advertising and conversion tracking services provided by third parties.
These services may collect information about how you interact with our website and may use cookies or similar technology.
Depending on the services used on our website, these providers may include platforms such as Google and Meta.
Information collected by these platforms is handled according to their respective privacy policies.
We may use this information to understand website performance, measure advertising campaigns and improve how we promote our services.
9. Sharing Your Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to operate our business or provide our services.
This may include sharing information with:
- Website and hosting providers
- Email providers
- Booking or customer management platforms
- Payment processors
- Accountants or professional advisers
- IT and cybersecurity providers
- Venues
- Event coordinators
- Contractors or suppliers involved in delivering your event
- Advertising and analytics providers
- Government agencies or authorities where required by law
We only disclose information that is reasonably required for the relevant purpose.
10. Third Party Services
Our website and business systems may use third party software, platforms and online services.
These providers may process information on our behalf and may operate servers located within Australia or overseas.
Where information is handled by a third party provider, their own privacy policies and terms may also apply.
11. Overseas Data Processing
Some technology providers used by JLPE may store or process information outside Australia.
The countries in which information is processed can vary depending on the provider and its infrastructure.
Where practical, we select established service providers that maintain appropriate privacy and security controls.
12. Data Security
We take reasonable steps to protect personal information from:
- Unauthorised access
- Misuse
- Interference
- Loss
- Modification
- Unauthorised disclosure
These measures may include access controls, secure website connections, authentication controls, software updates, backups and other security practices.
However, no website, email service, electronic transmission or storage system can be guaranteed to be completely secure.
13. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records and meeting legal, taxation or accounting requirements.
Some information associated with completed bookings may be retained as part of our historical business and financial records.
When information is no longer reasonably required, we may securely delete, destroy or anonymise it.
14. Marketing Communications
Where permitted by law, we may occasionally contact existing or prospective customers regarding relevant JLPE services.
You can ask us to stop sending marketing communications at any time.
Transactional communications relating to an existing enquiry or booking may still be sent where required to provide the service.
15. Photographs, Video and Event Content
JLPE may capture or receive photographs, video or other media associated with events.
We will not intentionally use identifiable photographs or video of customers for advertising or promotional purposes where additional permission is reasonably required without obtaining appropriate consent.
Content supplied by photographers, venues, customers or other third parties may also be subject to their own permissions and copyright arrangements.
16. Children and Young People
JLPE provides entertainment services for a range of events, including events that may involve children or young people.
Our website is not designed to intentionally collect personal information directly from children without appropriate involvement from a parent, guardian, school, organisation or responsible adult where required.
If you believe personal information relating to a child has been provided to us inappropriately, please contact us.
17. Links to Other Websites
Our website may contain links to websites operated by third parties.
JLPE is not responsible for the privacy, security, content or practices of external websites.
We recommend reviewing the privacy policy of any third party website before providing personal information.
18. Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or believe that information is incorrect or out of date.
We may need to verify your identity before providing access or making changes.
In some circumstances, access may be restricted where permitted or required by law.
19. Privacy Concerns or Complaints
If you have a concern about how JLPE has handled your personal information, please contact us so we can investigate the matter.
We will take reasonable steps to review and respond to privacy concerns.
20. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website, technology providers or legal obligations change.
The current version will be published on this page with the applicable last updated date.
We encourage you to review this Privacy Policy periodically.
21. Contact JLPE
If you have any questions about this Privacy Policy, would like to request access to your personal information or would like to raise a privacy concern, please contact:
James Leversha Personalised Entertainment
Website: www.jlpe.com.au
Phone: 0418 926 983
You can also contact JLPE through the enquiry form available on our website.